Onestop Flagshop Privacy Policy

Policy Controller – Ray Broad – Onestop Flagshop, Clacton-on-Sea, Essex
Website Address – https://www.onestopflagshop.co.uk

We take our customer’s privacy very seriously.

We understand you may feel apprehensive about leaving information on a website you may not be familiar with. The subsequent information is to provide an insight into what is collected and the reason for doing so.

Cookies

The most important cookies used by the site are essential to ensure user requests are sent to the correct server and correct transfer of item details are made to the shopping cart. Upon your first visit we are obliged to notify you that we use cookies; to avoid return users being subjected to a repetition of this message a cookie is placed on the browser to prevent subsequent display! We also use a cookie to analyze our popularity by counting the number of visits.

Checkout Billing Information and Contact Form

You will note that our website address begins with the now familiar green padlock followed by https – (HyperText Transfer Protocol Secure). This verifies the transfer of information between the website and online server is encrypted. The subsequent order notification we receive is also encrypted so your information is always kept completely confidential during its transit. Your details we receive are kept securely on our password protected business computer. Messages are kept until the enquiry has been answered and dealt with to the satisfaction of the customer, where upon it is erased. The checkout billing information is only used to send the required items to the customer, six months after despatching of the product this information is also erased. At no time will they be given, sold or communicated to any third party. We only request the minimium information required to post the bought items to you. Before you enter any card details you are transferred to the Paypal website so they are never seen by us, being processed solely by Paypal. Further reassaurance can be found at Paypal’s Buyer’s and Fraud Protection page.

What rights you have over your data

You can request that we erase your personal data at anytime before the normal length of time we store it. We will be pleased to oblige subject to any data we are required to keep for administrative, legal, or security purposes.

Where we send your data

When visitor’s send a message to us from the contact form we collect their IP address, browser user agent and data shown in the form for checking through a global automated spam detection service. Should you require further information or have any other queries you can ring us at 07434 983 628, send us a message via our contact form or email us.

May we reassure you that all customer details are held in the strictest confidence.